Shipping Policy

Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

 

Delivery Areas & Timeframes

  • Abuja (FCT): 1–2 business days
  • Other states (Nigeria-wide): 3–5 business days
  • Remote or hard-to-reach areas may take longer; you’ll be notified if this applies to your order.

 

Shipping Fees
Shipping cost is calculated at checkout based on your delivery location and order weight/size. Free shipping may apply on promotional thresholds (e.g. orders above a set amount) — displayed at checkout when active.

 

Order Tracking
Once your order ships, you’ll receive a confirmation with tracking details via WhatsApp/email. For real-time updates, reach out to us directly on WhatsApp.

 

Delays
While we aim to meet stated timelines, delays may occur due to courier constraints, weather, or high-demand periods (e.g. sales/holidays). We’ll communicate any known delays proactively.

Failed Delivery / Wrong Address
Riah Beauty is not liable for delays or non-delivery due to incorrect address information provided at checkout. Please double-check your delivery details before confirming your order.

 

Damaged or Missing Items
If your order arrives damaged or incomplete, contact us within 48 hours of delivery via WhatsApp with photos of the item and packaging for a resolution.

 

Contact
For all shipping inquiries, reach us on WhatsApp or via the contact form on our site.